Train it on your FAQs, pricing, and policies. It answers instantly, in Hindi, English, or Hinglish, and hands off to a human the moment a query needs one.
WhatsApp AI Chatbot
A keyword bot matches exact phrases and replies with a fixed response — it breaks the moment a customer phrases a question differently. An AI chatbot understands intent, draws on your actual business knowledge base, and replies in natural language.
wChatFlowAI’s AI bot is deliberately task-scoped: it’s trained on your FAQs, product catalogue, and policies, not built for open-ended general conversation — in line with Meta’s 2026 policy on WhatsApp AI use, which restricts bots to task-scoped assistance rather than unrestricted chat.
Every reply the AI can’t confidently handle is escalated to a human agent automatically, so customers never get stuck in a loop with a bot that doesn’t understand them.
1
Upload your knowledge base
FAQs, product info, pricing, and policies — the AI learns from what you already have.
2
Set the scope
Define what the bot should and shouldn’t answer, keeping it task-scoped and policy-compliant.
3
Go live in the inbox
The bot replies inside your existing WhatsApp number and shared inbox — customers see one number, one conversation.
4
Escalate automatically
Low-confidence or out-of-scope queries route to a human agent without the customer repeating themselves.
Understands and replies naturally across the languages your customers actually use.
Detects frustration or urgency and escalates to a human before it becomes a complaint.
Improves over time from the responses your team approves and sends.
Answers instantly outside business hours, when your team is offline.
Does the AI chatbot need coding to set up?
No. You upload your FAQs, product info, and policies through the dashboard — no code, no separate NLP training pipeline.
Will the bot try to answer questions it doesn’t know the answer to?
No. It’s configured to stay within its trained knowledge base and escalate anything outside that scope to a human agent, rather than guessing — this is also required under Meta’s policy against open-ended general-purpose WhatsApp bots.
How much does each AI reply cost?
AI replies are billed per response from a separate AI wallet, at a low per-reply rate shown on the pricing page — kept entirely separate from your main WhatsApp messaging wallet.
14-day money-back guarantee on BYO subscription plans · No developer needed
WhatsApp Business API platform for Indian SMBs and agencies, built by Aryan Tech World Pvt. Ltd.
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