Cut no-shows with automatic booking reminders

Confirm the moment a booking is made, then remind again before it happens — all without a front-desk phone call. Fewer no-shows, with no extra work for your front desk.

All use cases

Use Case

How it works

Booking is confirmed

A confirmation message sends the instant an appointment is booked.

Day-before reminder

A scheduled reminder fires the day before the appointment.

Hour-before nudge

A final reminder goes out a couple of hours before, when it matters most.

Easy reschedule

Include a reply option so customers can reschedule instead of simply not showing up.

Platform features used

Multi-stage reminders

Stack confirmation, day-before, and hour-before reminders in one automation flow.

Two-way reschedule replies

Let customers reply to reschedule instead of just missing the slot.

Delivery tracking

See exactly which reminders were delivered and read.

Frequently asked questions

How much can WhatsApp reminders reduce no-shows by?

Because WhatsApp has far higher open rates than SMS or email, a confirmation-plus-reminder sequence is one of the most effective ways to cut no-shows — the exact reduction depends on your baseline and industry.

Can customers reschedule directly from the reminder?

Yes. You can configure a quick-reply option in the reminder template so customers can request a reschedule instead of simply not showing up.

Used most in these industries

Healthcare & Clinics

Real Estate

Set this up on your WhatsApp number

14-day money-back guarantee on BYO subscription plans · Plans from ₹299 a month + GST

Send an instant confirmation the moment a booking is made.
Remind customers again a day before and a few hours before the appointment.
Let customers reply to confirm, reschedule or cancel.
Free your front desk from reminder phone calls.
Reduce no-shows and fill gaps in your schedule.
Works for clinics, salons, coaching centres and other service businesses.