Collect payments faster with automatic WhatsApp reminders

Stop calling every customer individually. Schedule due-date reminders and automatic follow-ups that run themselves. Customers receive a timely WhatsApp reminder before and after each due date, so you get paid sooner.

All use cases

Use Case

How it works

Set the reminder schedule

Configure when reminders should fire — before, on, and after the due date.

Reminder sends automatically

Scheduled Messages fire on schedule without any manual action from your team.

Follow-up on non-payment

If unpaid, a follow-up automation nudges the customer again after a set number of days.

Confirm on payment

Once paid, an automatic confirmation closes the loop and stops further reminders.

Platform features used

Scheduled messages

One-time or recurring reminders, billing-checked at the moment they actually fire.

Automated follow-up sequences

Escalating reminder cadences for overdue payments, without manual dialing.

Sent as Meta templates

Each reminder is a template that Meta reviews first; a decision can take up to 24 hours. A plain reminder of an amount and a due date can be approved as utility. Add a discount or an offer and Meta treats it as marketing, which costs more.

Frequently asked questions

Can WhatsApp payment reminders be scheduled in advance?

Yes. Scheduled Messages can be configured once — before, on, and after the due date — and will keep firing automatically every billing cycle.

Are automated payment reminders allowed under Meta’s policy?

Yes, with four conditions. The customer has opted in (Meta requires it before you message anyone). The template carries no offer or upsell, or Meta treats it as marketing. The text does not threaten legal action or public shaming, and does not show or ask for full card, bank-account or ID numbers, which Meta rejects. And your business is not one Meta prohibits: its policy lists "payday loans, paycheck advances, peer-to-peer lending, debt collection, and bail bonds". A school, clinic or shop reminding its own customers is not in that list in our reading; if you lend money or collect debts for others, ask Meta or your provider first. Banks, NBFCs and ARCs must also follow RBI circular RBI/2022-23/108 (12 August 2022): no harassment and no recovery calls before 8 am or after 7 pm.

Used most in these industries

Education & EdTech

Healthcare & Clinics

Set this up on your WhatsApp number

14-day money-back guarantee on BYO subscription plans · Plans from ₹299 a month + GST

Schedule a reminder a few days before each due date.
Send a second reminder on the due date itself.
Follow up automatically when a payment becomes overdue.
Personalise every message with the customer name, amount and due date.
Use Meta-approved utility templates so reminders reach customers reliably.
Track which reminders were delivered and read.