Question 1

Do I need a WhatsApp Business API account?

Accepted Answer

For our BYO plans, you connect your own Meta-approved WhatsApp Business API account. For the Managed Wallet model, we handle everything — you just top up and start sending.

Question 2

Is there a free trial available?

Accepted Answer

Yes! We offer a 14-day free trial on all BYO subscription plans with full access to all features. No credit card required to start.

Question 3

How does GST billing work?

Accepted Answer

All invoices are auto-generated with GST compliance. We include your GSTIN, HSN codes, and proper tax breakdowns. Razorpay handles the secure payment processing.

Question 4

Can I switch between BYO and Managed Wallet?

Accepted Answer

Absolutely. You can upgrade, downgrade, or switch between billing models at any time. Your data and conversations are always preserved.

Question 5

What happens if WhatsApp bans my number?

Accepted Answer

Our Anti-Ban Protection system includes controlled sending speed, template verification, spam keyword filtering, and retry logic to minimize ban risk. We also provide guidance on best practices.

Question 6

Is my data secure and DPDP compliant?

Accepted Answer

Yes. We follow India's Digital Personal Data Protection Act requirements with encrypted storage, audit logging, and secure API token management. All communication is TLS encrypted.

Question 7

How much does wChatFlowAI cost?

Accepted Answer

wChatFlowAI plans start at ₹299/month (Lite), ₹1,499/month (Growth), and ₹3,999/month (Business). All plans come with a 14-day free trial.

Question 8

Is wChatFlowAI an official Meta WhatsApp Business API partner?

Accepted Answer

Yes, wChatFlowAI is an official Meta Business Partner and uses the verified WhatsApp Business API to ensure compliance, reliability, and high message delivery rates.